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de MCCULLAGH, MARIE / WRIGHT, ROS
de MCCULLAGH, MARIE / WRIGHT, ROS
Good Practice focuses on the language and communication skills that doctors need to make consultations more effective using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. The DVD is a unique tool that offers students the chance to observe a range of doctor-patient encounters. As well as consolidating language and communication strategies presented in the Student's Book, the DVD also allows learners to explore the importance and impact of non-verbal communication. Each DVD scene is accompanied by a worksheet that encourages students to reflect on various aspects of the consultation.
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